Found their web page by typing in legal advice for Calgary I asked them on their chat drop down that said I was talking to a live agent. Asked them if they give legal advice specifically for Calgary Alberta. They requested I sign up for there 30 day free trial I did and requested my credit card. Said I would not be charged unless my question was answered. I then get an emailthat they were charging me $5 first then $43 when a lawyer responded. I didn't ask specifically for any legal advice. Just asked them if they had such a service where I am. Bull s##t. Phoned into their costumer service. A very nice lady answered and refunded my money with in 3-5 days. She is just a worker that has a $#*!ty job but she could answer me about it being misleading. I'm already stressed with a legal question and then I have to deal with this bull$#*!. Warning Canadas do not use!
Hello Rhonda,
I'm sorry for the confusing experience that you had on the site. It sounds like you might have tried to ask a customer Support question about how the site works through the main question box on the home page. I can assure you that we do have lawyers working on the site who can answer your legal questions pertaining to Alberta or any of the other provinces.
I'm sorry to hear that you won't be using our service to help guide you through this legal issue you're facing but I'm glad that our Customer Care agent was able to help get your refund processed quickly.
I'll reach out to you privately to gather a little more information about your experience eon the site but if you do have nay questions about how the site functions in the future, please reach out to our Customer Care team 24 hours a day at 1-800-509-5721, you can also reach us by chat or email from the help page:
http://ww2.justanswer.com/help
Sincerely,
Adam Roesel - Customer Care Supervisor
Support@justanswer.com