Of course, Cafepress is saying that they have not received any info from me, even though I filled out the email form directly on their site and sent it in as soon as I received the last botched order. This is typical. It is easier to say that there is a glitch in the system and they have not received the complaint. Now that they know this is an issue, you would think that they would be reaching out to me in any form possible (by phone or email) to rectify this situation, but instead they are asking me to yet again waste my time and energy to contact them. No thanks. I should receive a refund; hands down, no questions asked. I will reiterate again, DO NOT USE THIS COMPANY, CAFEPRESS, FOR ANYTHING. Find another business that has more reputable reviews. I have learned my lesson the hard way.
“DO NOT DEAL WITH THIS COMPANY!”
• Previous review
I do not normally post reviews. I am doing this because people need to protect themselves from basically throwing away their money to this company's shoddy business ethic and the POOREST QUALITY CONTROL I HAVE EVER SEEN OF A PRODUCT! I had 22 pillowcases made and of the 22, at least ten of them were unacceptable, with at least a 1/3 of them completely unable to be re-sold. The image was so unevenly placed on the pillow case that the picture just looked wonky and out of place. Plus, the ink bled onto the white borders on several of them. Who the heck would send out a product from their company that is uneven and has ink bleeding all over the place? Apparently CAFEPRESS would! I STRESS AGAIN, GO TO A DIFFERENT COMPANY! You should not hear, "I am sorry, mam, to hear this. What can we do to fix it?" over and over and over again. It should be done right the first time. Period. The less we complain, the more companies like this craptastic one will continue to send out horrible quality work. Understandably, people that have placed orders are now cancelling as I explain to them the awful process I have been going through with this company. What I nightmare. Save your time and energy and money! Find a better company.