I agree with the customer service, it sucks. When I placed an order there was a 15% coupon but it didn't give me the 15% off when I placed the order. I called and she said there wasn't a 15% off currently, I told her I wasn't dreaming the coupon code and she said we don't have one, I told her to cancel my order and she hung up... wonder what will happen
Dear Rhonda,
We are truly sorry for your unpleasant experience.
There are other codes live on the site today and the code for 15% off was not one of them. We do apologize for any confusion and an email response was sent to you. The customer service representative did not hang up, the line went quiet as she spoke - these are the notes on your order.
As requested, your order has been cancelled. Please refer to the email sent for more information.
We wish you the best.
Thank you,
TheBeautyPlace.com
Rhonda Has Earned 4 Votes
Rhonda B.'s review of The Beauty Place earned 4 Very Helpful votes
Dear Rhonda,
We are truly sorry for your unpleasant experience.
There are other codes live on the site today and the code for 15% off was not one of them. We do apologize for any confusion and an email response was sent to you. The customer service representative did not hang up, the line went quiet as she spoke - these are the notes on your order.
As requested, your order has been cancelled. Please refer to the email sent for more information.
We wish you the best.
Thank you,
TheBeautyPlace.com