rhianne m.

Very unhelpful phone service id advise anyone not to buy from playtrade especially one guy sold over 20 copies of assassins creed a few days before christmas one to me i followed play.com procedures and sent him a complaint email which he had 3 days to respond before i was refunded this was 5 days ago when i rang play.com they told me they had to send him another email and i had to wait another 3 days which would have took me to wednesday i rang today (tuesday) after thinking this was rather unfair they told me to ring them back on thursday hey what happened to weds i asked to speak to someone in authority and was told there was no chance of that and i must follow the procedures? I thought i was it was them who made me wait a second set of 3 days and now another extra day and now am told they offer no guarantee if you buy off a playtrade seller well thats nice they willingly let thieves operate on their website with no guarantees? Cheers play.com don't trust them, also i have preordered games from them which have arrived later than the release date special offers added to games which have been ordered and not arrived with the offer they offer me to return item! When i paid for it 2 months before cos i wanted it on release date i preordered modern warfare 2 hardened edition for £80 and recieved standard edition £45 none week late and they somehow managed to get online business of the year award i have been ordering off them fo 6 months and have had nothing but trouble a terrible service backed up by a pretty website rubbish