I purchased several items with Untilgone on two occasions. First was a toy for my daughter and the toy broke the first time we tried using it. I attempted a return and was never given a return number or official instruction. It was cheap so I let it go and threw the toy away. The second time last month purchased a Sonic Toothbrush for my daughter and it Never held a charge and stopped working a week later. I initiated the return process and got denied due to 32 days after receiving shipment. You MUST check your products quickly. Their customer service is absent for legal returns and quick to deny any other returns. Poor business operations and Poor quality products. I strongly do NOT recommend doing business with UntilGone.