Rhea M.

I have ordered from this company on at least 5 occasions. They are never quick shippers and I have had to wait weeks for shipping with no updates from them. I have had to reach out via phone and email asking for shipment dates. I always wait the allotted time on the website before I bother to make sure it's not lost. I have only received replies twice and never the day I inquired. Each time I tell myself I won't order from them again and then I finally receive my products and they are really good. Then they reel me back in with a 30% off sale and I'm an idiot again. So, nice products if you don't care what month you get them and don't care if they take your money right away but take ages to deliver. Most reputable companies preauthorize the amount but don't actually charge it until the products ship. I won't fall for it again. I've attached 2 pics, one is currently pending after 8 days and counting(website states ships in 3-5). The other pic was order that took about a month and a half with me having to reach out 6 times and finally insisting they ship what they had and ship the rest later because if you want to cancel it a min of $5 or 15% restocking for something they have even stocked or shipped even if it's their fault!