I have used flixster for over 9yrs, loved using it! Especially on trips with kids but then comes along the deal of combining the UV account... all my movies just vanished. I have repeatedly contacted customer service they were very rude, short, and way off topic on what my concern was. IE- they gave me a lengthy detail on how to connect my UV and flixster account. I responded back but I have heard nothing. After all my business I finally just deleted my account; no sorry to see you go or why are you leaving. They just deleted and gone. They couldn't care less about their customers.