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R G.

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1 Review by R

Candy Direct

  • Candy Direct

“Poor Customer Service - they do not follow through on what they state they will do”
5/25/20

Ordered two items which were in stock on their website. They shipped one item and the day before shipment arrival informed me that one item was out of stock. I told them to cancel the entire order and they should have informed me before shipping the one item that the second item was out of stock. I was told by email they would have Fed Ex return back to them the shipped item. That never happened and now they will not honor what they said. The also do not reply back to follow up emails on this order. BUY YOUR CANDY ELSEWHERE.

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