This is such a scam! They have horrible customer service, I have tried to cancel several times, and I have been stuck on the phone on hold for at least 25 minutes EACH time. You would think that with high technology and primarily an online business, there should be a online help option that you can chat with a real person within minutes.
They did not review the terms of the contract in detail before signing people up, and sticking it to them. Once I *hope to get out of my contract, I will never ever go with them again and will never recommend them. The automatic renewal of the service should never be happening without a warning, but that is how they scam to get more money out of innocent hardworking business who thought this sounded like a great idea!