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R F.

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1 Review by R

eFamilyMart

  • eFamilyMart

“I ordered a make-up brush kit on Dec”
1/28/14

I ordered a make-up brush kit on Dec. 2nd, 2013, and still have not received it. I've submitted 2 requests for status via their website, and have yet to hear back from them. What should I do now?

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Thank you
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John b. – eFamilyMart Rep

Hello,

Hope to find you well and thank you for contacting us. We tried to look up your order but it looks like we need further information.

Please provide the following information to info@epacificmall.com and we will promptly complete your request:

When you provide the voucher number please make sure it is accurate, sometimes there is a confusion between letter I and number 1, number 0 and letter O etc... Please ensure it is accurate!

Name:
Voucher Code:
Item:
Deal Company:
Full shipping address:
Email:
Phone number:
Date of purchase:

Please do not hesitate to contact me if you have any questions.

Have a great day!

Thank You

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