I have nothing but bad things to say about this Manchester based scam company. They sold me full insurance on a new rental in January 2020, I was told to settle the damage fees with Avis/Budget in case of any accident & the rentalcars.com would refund me in 2 weeks. I was rear ended in a non-fault accident. We are now in July and they are refusing to settle by saying that the accident paper work is not fully completed. Every time I call them they come up with so much excuses. They are not to be trusted. They are dishonest and very dishonourable and the reviews speak for themselves. Stay miles away and save yourselves money and trouble.