This is how I got treated after spending 50$ on their site for FIFA points, I have contacted 3 or 4 different people on live chat already and they have all treated me the same way as this.
Elin:(03-03 13:07:47)
Hello, welcome to our website, this is Elin, how can i help you? Please tell me your email address or order number, so I can check out your order if you have already purchased the order!
You (03-03 13:09:06)
Any idea on when this link will be fixed; https://www.goldah.com/pop - It keeps saying "-ERR Server error - Please try again later. [SYS/TEMP]" for me.
You (03-03 13:09:38)
Also hello Elin, hopefully you can correctly help me. The past 2 have closed the chat straight away after my question.
Elin:(03-03 13:11:32)
Order number
You (03-03 13:14:02)
GAH*******CEF999-T
You (03-03 13:14:09)
That's my order number:)
Elin:(03-03 13:16:11)
The account has passed the 4 hours protection guarantee, and we cant help with it, sorry.
You (03-03 13:18:14)
That's the problem, I have already contacted Goldah multiple times after the first hour, but I never got any proper help. So that's why.
You (03-03 13:18:41)
It's not my fault that Goldah couldn't help me in a simple way within those 4 hours.
You (03-03 13:21:39)
And if this problem can't be fixed I'd like a refund, because I couldn't get into my FIFA account because your site was lacking the correct information.
You (03-03 13:22:30)
Else I've spent my hard earned money for nothing even though I did everything correctly that I got told to do.
You (03-03 13:28:16)
Hello Elin, are you still here?
The chat is ended!
So, if you buy make sure it will work else please for the love of god don't spend your money on this site. If you make 1 mistake there is no way to get it fixed because they don't give one single $#*! about their customers.