Hope my review will be helpful for people who think to chose justfly.com... I was trying to look for international flight in kayak and complete first page is showing up with justfly.com. I have to blame kayak.com for sure... How could such popular search engine chose this unreliable, inefficient, worst reference like justfly.com
Here is my experience... I booked roundtrip for my family. I have to prepone return date of the trip. I know Airindia mostly charges 125$ Flight fare difference. But these guys started asking 770$ to change date and I said no. They called back in 2 hours and gave me 550$ quote... now I know something fishy going on there... finally they said 270$ and charged my account. Even after 3 days, I didnot see changes.
However here is the main story... my family started back with a baby from India all the way traelling about 10 hours to reach airport... their flight was only booked for 1 segment.Me & my family calling back justfly.com and talked to 4-5 agents, but no help... they keep you on wait/old... say we are looking into issue and it's fixed... but airport authority says there is no ticket booked. Family have to keep on checking with counters for 3 hours and finally the counter is closed.
Now I am in call with them for more than 4 hours for the reason... still waiting... on hold... they redirect supervisor. Again keep you on hold... I wish no one will go through this pain again... Justfly.com is just a scam! I am never trusting kayak.com too for referring me to that fraud company...