reviewer G.

There is poor internal management issue of lazada Malaysia. I delivered the parcel to customer last month on time and sent the new tracking number to lazada on time. Lazada updated it as 'shipped' immediately, but few days ago, they cancelled the order and refunded the money to customer whom already received my parcel. That means I won't get paid from lazada. The actual problem is lazada should immediately check delivery status after order was shipped, but they didn't check and just marked "order cancelled" and told me that they couldn't pay me once they cancelled the order. So I believe many customers and merchants are facing the internal problems of lazada. Why do we need to be victim of their poor management practice? It is very unfair and we need to be respected! They couldn't just take our money whenever they want!