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Reviewer E.

2
Level 2 Contributor

Contributor Level

Total Points
811

5 Reviews by Reviewer

  • UTO Vacation

10/31/22

I booked this trip two years ago and paid my deposits totally $299 in good faith. I rescheduled due to Covid. However, due to China's Zero covid policy, the war in Ukraine and numerous other issues, I decided to cancel my trip.

I requested a refund as this company, despite their policy, DOES issue refunds. However, when it came to me, they decided that they did not have to. They said that I could not cancel and receive my refund. We went back and forth and I told them I wanted to cancel but wanted my refund.

Today I get an email from Carmen notifying me that she has canceled my trip without my authorization and that I would not be receiving a refund. She also threatened to charge additional fees to my card unless I replied and stated not to. Last I checked, companies did not get to unilaterally cancel trips, to keep the monies paid to date and to steal money from customers for services not rendered.

Stay far away from this company.

Tip for consumers:
DON'T USE THIS BUSINESS.

  • Cashautosalvage

5/7/22

First be aware that many of the top listings for junk car buyers will be "partners" with Peddle. One such is Cash Auto Salvage who will refer you to work with their "partner", Peddle.

After my experience with these vendors, I decided to look up reviews to see if this was a thing: low balling purchase prices and blaming it on the catalytic converter.

Looking on Trust Pilot this morning, I see ALOT of reviews on Peddle that mention that the tow truck driver looked over their car, said it's not the original catalytic converter and then low balled them – from $100 - $500 from the original offer. Just go to Peddle's page on Trust Pilot and search "converter" and you will see ELEVEN PAGES of reviews that mention their offers being lowered or cut in half due to this VERY SAME "ISSUE", even on some of their 4 & 5 star reviews.

It was our EXACT SAME EXPERIENCE.

Dealing with Peddle's referred pick up "partner" Green Towing (*******313 2910 Holmes Rd Houston, TX *******) was…interesting. First they were super pressuring to set a pick up time and date. Once we tried to finalize, they instantly broke all contact. We got 2 hang up calls from their number the day before pick up but no message was left. Return call attempts to confirm our day and time gave us a full mailbox. Texts to the number they had texted us from received no answer. It was only when we reached out to Peddle to let them know we hadn't heard from the tow company that Green suddenly was all customer servicey in confirming the appointment. They also showed up at the time quoted.

Our driver tried to get us to sell at $435 on a $930 quote as the "catalytic converter wasn't the original one" and that "even OEM catalytic converters were only worth about $5 so the buy price had to be dramatically lowered". When I told him in that case he can leave and we will accept the offer from a different vendor, he suddenly wanted to wait to call his boss to see what he said (so he "wouldn't have to leave and then come back"). The owner also tried to low ball us while offering slightly more - $500 something then like $600ish as his max. They told me Peddle wasn't the buyer, they were and that it was not up to Peddle what price they paid.

I told them no deal until I finally got them to $700. Part of me was just ready to get the car gone (as we had already purchased a replacement vehicle, it was taking up our reserved parking space and we had a pressing appointment that day). Still, looking on Trust Pilot and seeing that this "oops, catalytic converter" is a common scenario with these "buyers"/tow truck drivers with Peddle, has given me pause.

ELEVEN PAGES and counting is a LOT of reviews with Peddle partner drivers cutting the quote as much as by half and blaming it on the catalytic converter either being after market or missing – even if it isn't.

I can't help but wonder if this a coincidence or an orchestrated, systemic practice within Peddle and amongst its "partners". Give a good offer that far beats most of the competition, arrive, instantly "inspect" the vehicle, blame the catalytic converter for being after market or missing then lowball the offer.

I wouldn't be surprised to see a class action in their future. At the very least, it warrants a filing with my state's, the tow truck driver's, Peddle's and any other involved business's State Attorney General's office, a BBB filing and reviews on Rip Off Report, TrustPilot, Yelp, etc. in order to warn others and increase documentation of this practice for future litigation/regulatory actions related to it.

It has left a very bad taste in my mouth. I hope the $230 was worth it to them.

Note: I've sold to other vendors in the past and had no issues with getting the exact price quoted - no fuss, haggling or issues. Therefore, I would not use this vendor in the future or recommend.

The only reason they get 2 stars is that they showed and towed on a flat bed as needed and paid cash.

Tip for consumers:
Use a different company.

  • Peddle

5/7/22

First be aware that many of the top listings for junk car buyers will be "partners" with Peddle. One such is Cash Auto Salvage who will refer you to work with their "partner", Peddle.

After my experience with these vendors, I decided to look up reviews to see if this was a thing: low balling purchase prices and blaming it on the catalytic converter.

Looking on Trust Pilot this morning, I see ALOT of reviews on Peddle that mention that the tow truck driver looked over their car, said it's not the original catalytic converter and then low balled them – from $100 - $500 from the original offer. Just go to Peddle's page on Trust Pilot and search "converter" and you will see ELEVEN PAGES of reviews that mention their offers being lowered or cut in half due to this VERY SAME "ISSUE", even on some of their 4 & 5 star reviews.

It was our EXACT SAME EXPERIENCE.

Dealing with Peddle's referred pick up "partner" Green Towing (*******313 2910 Holmes Rd Houston, TX *******) was…interesting. First they were super pressuring to set a pick up time and date. Once we tried to finalize, they instantly broke all contact. We got 2 hang up calls from their number the day before pick up but no message was left. Return call attempts to confirm our day and time gave us a full mailbox. Texts to the number they had texted us from received no answer. It was only when we reached out to Peddle to let them know we hadn't heard from the tow company that Green suddenly was all customer servicey in confirming the appointment. They also showed up at the time quoted.

Our driver tried to get us to sell at $435 on a $930 quote as the "catalytic converter wasn't the original one" and that "even OEM catalytic converters were only worth about $5 so the buy price had to be dramatically lowered". When I told him in that case he can leave and we will accept the offer from a different vendor, he suddenly wanted to wait to call his boss to see what he said (so he "wouldn't have to leave and then come back"). The owner also tried to low ball us while offering slightly more - $500 something then like $600ish as his max. They told me Peddle wasn't the buyer, they were and that it was not up to Peddle what price they paid.

I told them no deal until I finally got them to $700. Part of me was just ready to get the car gone (as we had already purchased a replacement vehicle, it was taking up our reserved parking space and we had a pressing appointment that day). Still, looking on Trust Pilot and seeing that this "oops, catalytic converter" is a common scenario with these "buyers"/tow truck drivers with Peddle, has given me pause.

ELEVEN PAGES and counting is a LOT of reviews with Peddle partner drivers cutting the quote as much as by half and blaming it on the catalytic converter either being after market or missing – even if it isn't.

I can't help but wonder if this a coincidence or an orchestrated, systemic practice within Peddle and amongst its "partners". Give a good offer that far beats most of the competition, arrive, instantly "inspect" the vehicle, blame the catalytic converter for being after market or missing then lowball the offer.

I wouldn't be surprised to see a class action in their future. At the very least, it warrants a filing with my state's, the tow truck driver's, Peddle's and any other involved business's State Attorney General's office, a BBB filing and reviews on Rip Off Report, TrustPilot, Yelp, etc. in order to warn others and increase documentation of this practice for future litigation/regulatory actions related to it.

It has left a very bad taste in my mouth. I hope the $230 was worth it to them.

Note: I've sold to other vendors in the past and had no issues with getting the exact price quoted - no fuss, haggling or issues. Therefore, I would not use this vendor in the future or recommend.

The only reason they get 2 stars is that they showed and towed on a flat bed as needed and paid cash.

Tip for consumers:
Go elsewhere! And make sure if you go elsewhere, that they aren't a Peddle "partner".

Service
Value
Quality
  • Jamilahennausa

1/16/22

I place my order on December 31st. On January 5th, I followed up via email as I never received any indication of my order status afterwards. I asked if the order had been mailed but received no response. This despite claims that orders are shipped within 24-48 hours.

I followed up via email on January 12th and have to date have never received a response.

I paid for an order, never received my order and have never received any further communication regarding the order despite multiple inquires.

I have filed a chargeback dispute with my credit card company. I only thank god that I used Paypal to pay and did not give these people my credit card information directly.

  • Hennasooq

1/16/22

I tried to place an online order; however, their site would not work (would not let me enter any payment information). I notified customer service of the issue. Though customer service did not respond to my inquiry (even weeks later), they started sending me THREE marketing emails EVERY SINGLE DAY!

I requested to be unsubscribed from their mailing list and though they claimed to have done so, I continued to received these emails. I contacted them a second time and finally the emails stopped.

Be careful with giving these people your email address. Even if you don't actually place an order, they will spam the living shell out of you and will be slow to remove you from their email list afterwards.

I have ordered from them in the past (quite awhile ago) and had a good experience. It's sad to see how far hennasooq has fallen.

Reviewer Has Earned 11 Votes

Reviewer E.'s review of Peddle earned a Very Helpful vote

Reviewer E.'s review of UTO Vacation earned 10 Very Helpful votes

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