I had so many problems with these people! First they never sent us the e-ticket numbers which were insanely suspicious then when we had to cancel because of covid (borders are closed for american travelers) at first they said they couldn't refund us anything then DAYS later they were like oh we can but you have to pay and we can only give you a portion back. Also the fact that we called the airlines and they said our flight had been canceled for over 3 weeks and we werent notified infuriated me. I dont know how others were helped/served but I personally would never recommend this website/company to anyone!