Reu O.

Placed an online order to Canada, which they said they ship to. A month later, and countless useless interactions with customer service later, someone finally informs me the package isn't going to be delivered because I forgot to put the country, only the province and city and that it was basically my fault. That's impossible when country is a required field when checking out and I can clearly see the country on my order confirmation. Instead of printing a proper shipping label, they assured me the package was on the way, provided two different tracking numbers, and on top of all this I never received an email confirmation or an email tracking. I had to contact customer service a total of five times and was horrible disappointed each time. Avoid shopping online from TB.