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I cropped my picture incorrectly and instead of them contacting me, they printed it anyway and it had a large white line at the bottom. I ordered 3 of the same print. It was my mistake but I think it would have been a courtesy to let me know it looked bad and not to print it. I did contact customer service and they are in the process of sending me new ones that are correct. I have to believe they knew I would not want it like that but they printed them anyway. So make sure your picture is correct because good or bad you will get what you send them. Good Customer Service though!
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