We recently launched a new product in the market and wanted to know the feedback of our customers to understand their tastes and preferences.
Our main focus was to improve our product quality in case if any our customer didn't like it. This wasn't possible for us to call each and every person to know their feedback due to shortage of staff.
Later on, we decided to outsource call answering services to Go4customer. They have a team of highly experienced people who helped us understand which solution will be best for us. Thanks to the sales team of Go4customer.