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Renna S.

Contributor Level

Total Points
97

1 Review by Renna

  • Meetup

3/13/17

My complaint is not political.

I thought I might find some useful comments here about the on-going changes that have made Meetup a huge headache: Changes in how people can/can't pay (dumping user-friendly PayPal for weird and pricey WePay, inc. actual manipulation to drive users toward WePay), we can no longer require payment to RSVP (which means lots of no-shows), add pictures, etc. EVERYTHING seems redesigned ONLY with concern for how it looks on a smart-phone, even if function and ease-of-use are lost. And it's IMPOSSIBLE to reach anyone like Customer Service even though I'm paying to do business with Meetup (and have been for over 10 years). I can email questions. MAYBE someone will respond. Eventually. This is unreachability is unique in ANY on-line company I do business with.

All I'm seeing here are complaints about a political stance #Resist that has NEVER showed up on any of my stuff.

Whatever they're about politically, Meetup has become deaf to its customers, remote and out of reach, making changes based on what? That serve who?

I used to feel like I was really connecting and getting my money's worth as an organizer. The site made sense and was easy to use. Now, every new event posting I add reveals another goofy new glitch. What the heck happened?

Renna Has Earned 17 Votes

Renna S.'s review of Meetup earned 17 Very Helpful votes

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