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I recently started shopping with TRR and on my 3rd order had a problem. I contacted them thinking it was futile they would do anything about it but to my surprise TRR corrected the problem. I can honestly say that TRR is serious about selling authentic quality items that satisfy their customers.
I am now a bonafide TRR shopper!
Reni A.'s review of The RealReal earned 2 Very Helpful votes
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Very good service. Any problems you have had before with this website were quickly resolved by...
Love the shirts! Good price,good quality,nice fit,...Please make a military shirt depicting the...
Hi Reni,
Please reach out to our Customer Service team to discuss your return options. All of our handbags are final sale, however we are always open to discuss your concerns, especially when an item does not meet your expectations. Please reach out to us either via email at: Customerservice@therealreal.com or via phone Monday - Friday from 9am to 8pm EST at 855.435.5893 ex. 1.
We look forward to helping you on this.