Renee W.

I purchased a pair of skate shoes at a Tillys in Cary NC, a store 3 1/2 hours from my home. When I got home that night, I saw that the security bar was still attached. I packed the shoes up and mailed them back to the address on the receipt along with the receipt. I called the store later in the day and was told that 1) there was no manager or customer service rep 2) they did not credit return purchases and 3) that they could not remove the security bar and send back. So essentially, due to their oversight in neglecting to remove the tag, I am out the shoes and the money. Awful company... avoid.