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Unfortunately, I read these reviews after the fact. I paid. 95 for a 7 day trial, cancelled on day 2 of the 7 days because it's a useless site with a lot of incorrect information, that just wants you to pay more and more money. I called the customer service number and verified that my cancellation went through, which they verified that it did, and I asked the name of the representative and extension, and if they would send me an email confirmation of that, which they seemed more than happy to. It never came. They don't intend to give you a confirmation in writing. I am going to report my card lost/stolen and get a new card number. Not setting myself up for these SHYSTERS. I'd like to see a spokeo representative chime in right now as they have on ALL the other bad reviews and explain to me why JUAN could not send me an email confirmation of cancellation. Waiting...
Renee P.'s review of Spokeo earned 3 Very Helpful votes
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Hi Renee:
Thank you for reaching out! We understand that some of our search results may include information that is not fully updated. While we currently do not offer a feature that allows for listings to be edited, you have the option of opting out if you are not comfortable with the information showing in the listing. To opt out, please visit http://www.spokeo.com/optout. We're very sorry to hear that you did not receive an email confirmation of your cancellation, and want to make sure we provide a satisfactory solution! We encourage you to contact our Customer Care team via email at customercare@spokeo.com, or via phone (888) 906-0850 should you have any other questions or concerns. Our agents are available 7 days a week, from 5am to 8pm (PST), and would be more than happy to assist you!
Thanks!
- Spokeo Customer Care