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About Me

Just a bride looking for an affordable dress.

2 Reviews by Renee

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David's Bridal

David's Bridal


The staff at my local David's Bridal was friendly enough but the selection was so limited that I only tried on one dress. Everything they had was either too small (I wear a 14 in regular ladies dresses so it's not like I'm a beached whale) or big pouffy ball gowns which do not work for short brides. I was given a very tiny room to try on the one dress I actually liked, unfortunately, that dress was discontinued and no longer available in my size. I left empty handed so I decided to try the website. I didn't have much luck there either. Again I found a great dress only to find out that the dress was not available in my area and could not be shipped to my local store.




I found the perfect wedding dress and the website said they had my size. When I did not receive the FedEx tracking number, I contacted the company and they discovered that the website information was not correct, they did not have my size. They responded quickly via email and apologized for the hassle. They also offered at $10 credit toward another dress or a full refund. I chose the full refund and it was placed back in my account in less than 24 hours. Additionally, I was offered a discount on a future purchase. I was really surprised that the company responded so quickly and resolved the issue in such a kind and professional manner. While I still don't have a dress for my wedding (in 3 months!) I can't really complain about Formal Dress Shops. Errors are human nature, it's just a gamble you take. I think it's important to note that you should always consult the fitting chart before ordering. Also it's pretty common to see a restocking fee (big box stores do this too).


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