Renee F.

This company has really gone downhill. The beautiful, secure packaging we once enjoyed, has now been reduced to crushed boxes with no packing to protect the expensive products. The last 2 times, I tried to order, codes that were sent to me and still within the date of being valid were deemed "invalid." The final straw was using 2900 of my Elite points on a concealer that arrived in a broken box with NO shrink wrap and the application wand was old and dried up. Their solution was to send me a code for 15% off my next order. No thanks!

I'm floored by all the positive reviews. I just bought a 4 pack of women's socks. I have very tiny feet (wear 3 1/2 to 4 in children's shoes) and very thin legs. I bought the size Small in these socks. Not only are my toes crushed into numbness, but the socks leave welts on my legs. Never again!

This has happened more than once, but yesterday, every item I ordered was between 25 and 30% off. When I got my order confirmation, all items were normal price before the discounts. This was a difference of $13.56. I'm done with this company.