Rench S.

I've ordered 2 bikini's from Fashion Hub on 1 March 2016. Delivery according to the site was supposed to take 14-21 days.

On numerous occassions I contacted Fashion Hub - Christina Hourides to be more spesific (never came across a person more unfit to do her job) to find out why I don't hear anything from them or receive my parcel.

On 1 April, after throwing all off my toys from the cot - I did receive one off the bikini's.

With no explanation as to where the other bikini is. Or how long I will have to wait for it.

A few weeks later I did finally receive the second bikini. Which was to big for me. As the sizing as per website and the actual sizes did not agree.

I made arrangements with Christina in order to pick up the parcel for exchange. Needless to say - the parcel was not picked up on the date she promise it would.

It did not suprise me at all since I haven't received a single day of good service from her.

The parcel was however picked up on the next day.

Since 15 April I did not hear a word from Fashion Hub and got no response on my emails on Christina.

On 4 May I contacted Christina again - due to the fact that I still have not heard from her since 15 April 2016.

On that day a mirical happend and she replied to my mails. She stated that we will be looking at deliver the next week (9-15 May).

I asked her to provide me with the tracking details as soon as the parcel was dispatched. Obviously she did not reply AGAIN.

Today is 23 MAy 2016 and I still have not yet received my parcel which I've ordered on 1 March 2016.

I've asked them for a refund today - let's see if I will hear from them during the next month. Probably not, but let's see.

I will never ever buy anything from Fashion Hub again and will spread the word as far as I go to prevent others from making the same mistake I did by ordering from them.

They are a disgrace to all online shopping site and should be ashamed of themselves.