Absolutely sick & tired of this firm now! 6 weeks waiting for Xmas card holders and no goods have arrived & no refund as I was made to wait for '30' day investigation which is now up and they just ignore my emails now! Nothing short of theft to be honest! DONT EVER USE THIS DISGUSTING FIRM, THEY HAVENT GOT A CLUE ABOUT BUSINESS OR CUSTOMER SERVICE! Absolutely fuming with them! They have never sent my goods out and hermes have never received them either! VILE COMPANY!