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Renato C.

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1 Review by Renato

BestBuy CA

  • BestBuy CA

“Item not deliverd... no money returned”
7/11/20

I bought an Asus laptop 3 weeks ago directly from BestBuy (not a third party). I never received the item... I contacted them to ask for an order cancelation and I was told I cannot cancel the order. They want me to wait until I receive the order (no dates whatsoever) and return it, so 10 business days after receiving it on their waterhouse they would return my money. I asked to talk to a manager and never got a reply... completely unacceptable. Stay away from BestBuy their costumer services are getting worse and worse.

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