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Renate K.

Contributor Level

Total Points
81

1 Review by Renate

  • OmegaFlightstore

4/26/18

Ill never ever use Omega Flight Store again! The booking was easy enough; trouble started when one of my flights got cancelled:
Trying to sort out my options, I rang the customer service-number provided by Omega. I tried three times and not once did I reach someone who spoke German (though the number was for Germany) - or even proper English. The email-contact wasnt much better. I received information regarding refund-options, but at the end of the day I was left to completely re-organize my travel-arrangements less than a month before my planned departure with no help at all. Could have done that right from the start...

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