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CheapOair has the worst costumer service, that I have experienced.
I booked a hotel reservation on line and today I was trying to call the number provided on my receipt, to cancel the reservation. They are eager to help if it is a reservation, but soon as they hear the word cancellation, they transfer your call for ever from one representative to another. It has been for over 1.5 H and I still haven't spoken to the "hotel team" to cancel. It makes me feel, that there is a scheme going on...
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Cheap-O-Air took my booking and MONEY for a bankrupt (lynx) airline and did not contact me or...
Cheap o air is just here to rip you off they did me so dirty. I was on their app I have a profile...
Renata, sorry to hear of your recent experience calling into the office. We have prompts that you need to select when you call into the office, you had been selecting the wrong departments, therefore it was necessary to transfer you to the department that could best handle your cancellation request. I do see that you did get in touch with our hotel team, and the hotel did get canceled for you.