I sent Gazelle my iPad 2 that was in perfect condition. I had hardly touched it for the last year and it was kept in a really good leather case the whole time I owned it. When they got my iPad, they rescinded their initial offer of $89 and dropped it to $5 saying that the iPad showed signs of wear and had significant scratches on it. It was scratch-free when I sent it to them and I have no idea what "signs of wear" means to them. My iPad is on its way back to me -- I'll give it to my 4-year-old niece to play with before I'll sell it to them for $5!