- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I lodged complaints with 2 government departments in the US in the hope that it will make a difference because I was surprised by how many issues people have had with Stockx but I never did receive any compensation from Stockx. The best they offered me was a $40.00 credit towards my next transaction with them. Yeah right!
I also received an email from them a few weeks ago stating that their site had been compromised and that personal information had most likely been accessed, but they tried to re-assure customers that credit card information had not. Personally I didn't feel re-assured so I have since closed my account with them, which by the way there was no option to do myself on their site, so I had to email them and trust that they have removed my account and all of my information from their system. I did try and log on and it didn't work so hopefully that is the end of it.
I listed a pair of shoes on StockX, I am from Australia which is the address I provided on my profile. The shoes sold quickly and then the fun began. I got charged shipping by StockX which I was aware of but I was provided with a US shipping label that only scans in the US or at an approved UPS provider, guess what there wasn't one near me so I paid another $73.00 out of my own pocket and when I emailed them and asked for at least the US shipping charge to be refunded they said no you chose to use another service so we won't refund. So my question then was I provided you with my details why I wasn't I made aware of the situation up front, no reply.
So I shipped the shoes they arrived safely and I got paid quickly but in AUD which means I lost money on the sale. When I emailed them again and showed them screen shots of my profile which shows US dollars selected they simply replied with we pay everyone in their local currency now even though they admitted they could see what I had selected.
Also when you list something is does not show what currency it is in and even when I received the sale notice it still didn't say what currency.
If you buy something from them there is the option to select a currency but if you sell something there is not and as mentioned above even though I chose the currency I wanted they still payed me in AUD. Their site is vague and even misleading but I am sure they covered themselves legally.
Do not use this site it is very misleading and expensive, you can't call them, and if they make a mistake it is your bad luck and they accept no responsibility for their actions.
Remo M.'s review of StockX earned 3 Very Helpful votes
Remo hasn’t received any thanks yous.
Remo doesn’t have any fans yet.
Remo isn’t following anybody yet.
Empty.
