- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I made an order on January 27th and paid for priority shipping, meaning I'd receive it in 5-10 days. I wanted this item for a time-sensitive event. It's now February 20th, and according to Fedex, the item hasn't even shipped yet. I asked for a refund for shipping, at the very least, and they refused. Who knows how long it will take them to refund my order when I return it... maybe in a few months... totally unacceptable. Avoid at all costs.
Tip for consumers:
DON'T.
Reid M.'s review of Rosegal earned 17 Very Helpful votes
Reid hasn’t received any thanks yous.
Reid doesn’t have any fans yet.
Reid isn’t following anybody yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Reid，
Thank you for your comment.
We would like to apologize for any inconvenience caused with your order from ROSEGAL.com.
According to the shipping website your package has been delivered.
Our team has sent you a message in the ticket.
Could you please kindly reply us?
Thank you for your patience.
Best regards
ROSEGAL Customer Service