Imade a pruches now its been 1 month first of all i ordered a taped hair 22 inch with adiscount coupon but they didnt make discount for me then they send me an email telling me its not available so i send them back ok ahuft to 24 inch clip then they send me another email telling me that those mails was mistakes and my order already availble i said okey of we still we have chance we can change it to clip they said its already send ok i was waiting more then one month now and when i send them back asking about my order as i couldnt track it no datas available they replyed that my order lost in the shipping service and they will send me my order with express shipping service i asked them to change it to cliphair that i ordered before they send me an email confirming the exchange of the order i sent them bk to confirm that my order is wht i ordered they said no its was more expensive than wht u ordered so i opened there website to check maybe they changed the cost i found still its the same cost and they r lying! I attached the amount i pay with a screenshot of my exchanged order then they send me bk that i didnt request to change the lenght and they gave me bk 5 so i screened my previous eemail bk to them! Bad service here is my email for those who want to makr sure of it *******@gmail.com
Dear Reham
We are sorry to read your comments. I investigated the matter myself and I sincerely apologise there was an issue with the delivery. We use the best available shipping service to avoid such situations, however, delays are sometimes possible. I can also see a replacement was already sent to you via express service which you have already received.
We once again sincerely apologise for the inconvenience.
M Kazmi
Customer Service Manager