Regine O.

Unreliable & unhelpful, Carflexi doesn't merit any stars. When I hired a
Car to pick up from a city centre location it turned out that there was no downtown office only an airport office miles away. Carflexi's confirmation had been "Meeting Point: Our local car rental partner will welcome you in City office" and "Pick Up Downtown TBA." When I called in the day before travel the operative was unsympathetic and argued that pickup from "city office" and "downtown" meant from the airport. Eventually she offered me a car from another firm but again gave me a pick up address that was different (and wrong!) from the new firm's pick up address online and therefore I couldn't trust it to be accurate. I had no choice but to cancel my car. Carflexi never acknowledged their mistake nor offered to refund the cancellation fee.