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2 Reviews by Regina

105K Views
10/18/19
Verified purchase

I have recently ordered about forty things from Tophatter. About half of the ones I have received have been worth the money, but the other half was very misrepresented on the picture and descriptions. HOWEVER, for each product that I have questioned and been disapponted in, Tophatters has refunded me. They have great customer service, which makes me not so afraid to order something.

angeliquec12
Angelique C. – Tophatter Rep

Hi Regina,

Thank you for your review.

On our platform, all items must be identified accurately.

If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. See full details here https://tinyurl.com/yd75uc6e

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

Warm Regards,
Angelique

210K Views
9/22/16
Verified purchase

I always have good experiences with Card Cash but I would NOT recommend getting them gifts. I had a very very very bad experience with you all concerning Lowe's. I actually LOST over 500 dollars using card cash. THAT I will not recommend you for. The 45 days guarantee is a bad policy. Most gift cards never expire. Therefore, your guarantee should be for the life of the card as long as it is not used. People order cards sometimes and don't plan on using them immediately. My experience left a bad taste in my mouth.

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