Regina O.

I have been shopping at Gilt for years and haven't really had any problems. I order quite frequently and have used many coupon codes. I will say sometimes maybe like 3 times it didn't work but I am 95% satisfied - I have bought gifts shipped to families and they have like all of them. On the other hand some of what was said here I experienced at rue la la so I can understand the frustration of cancelled orders etc. Actually my orders ship very quickly - I don't know if being a Noir member makes a difference

I order her often but have noticed many mistakes. I have ordered items that were just cancelled and wasn't notified - some were gifts. I have increased my order frequency and now their errors are more obvious. Increasingly frustrated with them because don't know which order wont show up on time - I have written and complained at least 3 times in the last month for various orders! This happened once and I was disappointed, then it happened 2 more times recently and led to disappointment because how could I have forgotten. Dont know what has changed with the company.

I order any and everything from amazon and a prime member. I have had good experience. The items arrive at stated time and havent had any issues