Regena B.

I have been a patient of Dr James Mark Anderson of the Health Care Associates of Irving, Texas for good 30 years. Last few years they must have too many patients and not enough trained staff. Last year went in for yearly physical and I was not told that my EKG test was negative. I was told that it had been 6 years since my last stress test and that it is time to have another one. I decided not to have the test. If I had known that my EKG was negative, I would of had stress test. The only way I knew about the EKG results was several months later I just happened to look at my health care portal and saw the results. Just recent I had lumps in one of my breast so they sent me to have breast abreast ultra sound and the Dr. that did the ultra sound said I needed to follow up with a breast MRI. It took the Dr. office about 6 weeks to get correct form and insurance authorization form sent in so I could have my MRI. Well as of today they called me and said form was corrected and sent in but still waiting on insurance to send them authorization number. I went ahead and made appointment for two weeks out for MRI. Maybe they will have everything done by then. They don't seem to care about patient health. Hope I don't have breast cancer. Because of the time I have had to wait on Dr. staff I sure the cancer would have advanced from the waiting time. Will send another review on results.