"Unfortunately I have no other choice than leaving a bad review here. I got the phone in a two weeks time and the item was as described but the back button stopped working after a couple of months. After contacting Pandawill I've been told to pay the shipping costs to send it back to them and they would then repair it. I don't understand why I would have to pay shipping costs if the product isn't working well nor do I know what I'm supposed to do all the time they will take to fix it. Sorry, it's probably not about the phone but about Pandawill."