HORRIBLE!... Signed up for membership. Ordered some goods. Half were not in stock, so my order amounted to a few paintbrushes. Tallied my order... Shipping to Hawaii? Only through UPS or FedEx online they said after signing on. Shipping cost? $100 shipping charge for $100 order. Backed out and called them. Sorry, we only use UPS and FedEx when ordering online. Decided that day to ancel my membership. Have they returned my emails, phone calls, responded? No. Worst customer service I've come across in years!