Thumbnail of user rebekkab3

REBEKKA B.

Contributor Level

Total Points
83

1 Review by REBEKKA

  • BoardwalkBuy

3/12/18

I bought an item first week of December, got it the second week of December. It didn't work. Called their 24/7 phone number 5 times, different days (no one ever answered, no option to leave a msg). I checked with BBB for complaints -- none -- filed one. The business responded saying, return the item, we'll refund. I requested return address/ return label (purchased through an entity called ecommerce, so where does the return go?). No label or answer forthcoming so I went to Post Office, and they used the return address on the original pkg. I paid the postage. And a month later (yesterday) the pkg shows ups on my doorstep as "not deliverable -- vacant." I emailed their 24/7 site and they said "Sorry, here's a link to our return policy and you can't have a refund." Why would they not answer my question in the first place? Forewarned, folks. They got nearly $50.00 out of me with almost half of it in wasted postage. Suckered by the silent treatment and then their so-called "policy." Thank goodness the majority of internet businesses are not that way. Can't trust BoardwalkBuy or their customer service.

REBEKKA Has Earned 3 Votes

Rebekka B.'s review of BoardwalkBuy earned 3 Very Helpful votes

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