Placed an order on site, called with in 3 mins to cancel due to other person coming with already booked. Called the car company and they cancelled no problem and said that priceline would need to refund. When I called priceline, was told that they dont do any refund what so ever! Explained situation and they didnt care. When i asked for a manager as the site says free cancelation, the Guy named Tray said that they were busy with other callers that were a priority, BUT he would send up a ticket anyway! Still waiting to hear back from manager as it has been more than the time he quoted me for wait time...
NEVER USING THEM AGAIN and DETURING OTHERS!