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I've ordered a baseball cap on the 9th of March- it's the 22nd and it's still not here! After a first email in where they indicate that embroiling of the hat takes 2-3 days- they later "revised" this to 5-7 days (without notice). As an "apology" they updated shipping with tracking info- though the tracking info is stuck on last Friday (it is Wednesday today!) the shipping company provided a new tracking number for Canada post which is invalid on their website. Had I known this wonderful service - I would have bought from a competitor with better reviews. Not recommended.
Rebecca Y.'s review of Zazzle earned a Very Helpful vote
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Hello Rebecca,
I am so sorry to hear that you have not received your order yet.
This is not the kind of service we want to be known for, and truly apologize.
I will be reaching out to you personally, via email, and hope that I may assist you further.
Please feel free to reply to my email for further assistance.
Thank you for your patience as I look into this matter,
Terri