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rebecca s.

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Total Points
81

1 Review by rebecca

  • Zazzle

2/28/16

I order a t-shirt from Zazzle. I paid £15 for delivery! But it was express so that's ok I guess. So £30 in total as t-shirt was about £15

Got the order, and now have been sent an invoice from Zazzle for $21.82. Nothing on the invoice to say what it relates to, but a quick goggle says it is import fees!

SO BEWARE! The price you pay at the till is not the real price, you will be hit be a 2nd invoice for import fees, though this was never mentioned at anytime when browsing the site or placing the order.

I have raised a case with the customer service team but by looking at these reviews I don't expect a response soon. As I ordered to my work address, work are now chasing me for payment. SNEEKY.

Do not order from here as they have hidden fees. All together including the new invoice the t-shirt was NOT worth it.

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Zazzle S. – Zazzle Rep

Thank you for your feedback and we apologize for any frustrations.It looks as though a member of our CS Team has already reached out to you via email in regards to the issue, if you have any questions or concerns, please feel free to respond to their email. Thank you.

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