Rebecca P.

I ordered a 'free sample' to try out. They did not advise they would automatically be withdrawing funds! As soon as I saw the $102.99 they charged I called to cancel. I hadn't received anything yet. They told me it was too late the box would be delivered in the next few days & there was nothing they could do about it. Mind you, they charged me 2 wks b4 I got the box I did NOT ORDER! I told them I would refuse & send back, which is what I did. That was 1 month ago exactly. They told me it would take 20 days to get my refund. I called today 21 BUSINESS days later. Now they say they need to put in for a refund which will take another 4-5 business days(which is what they were supposed to be doing 1 month ago)! Very deceptive & FRAUDULENT 'business' practices. The Because sample I received was horrible & it leaked. Poise is much better. I don't recommend anyone do business with this shady company. I wish I had checked the reviews and better business bureau (they have a lot of complaints). I'll be putting one in TOO! Beware because they also don't send a return label & expect you to pay to send it back. If I hadn't refused I would've been stuck with at least $40-50 to return the big box!