Thumbnail of user rebeccam1198

Rebecca M.

Contributor Level

Total Points
80

1 Review by Rebecca

  • Staples

1/22/21

The worst customer service and delivery I have ever had. I left the form on my door for the guy to leave the package on the first day I saw him read the form (security camera) and proceeded to put the boxes back in the van. I called customer service and they told me to leave the form on the door, which I had. Second day they didn't even attempt to deliver my items. Third day again they left without delivery the items. Customer service won't give a refund until 10 days after the items are back in their warehouse even though I don't even have the items to send back and relying on the same delivery company who won't deliver it to me.

Products used:
None

Service
Shipping
Returns

Rebecca hasn’t received any votes.

Rebecca hasn’t received any thanks yous.

Rebecca doesn’t have any fans yet.

Rebecca isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user luellenp2
2/21/24

I bought a laptop and additional items totaling $700 I paid with a Visa credit card, the charge...

Thumbnail of user debrad910
Debra D. reviewed Staples
1/30/24

I placed an on-line order of 2 cartons of 10 foam boards measuring 30x40. These can only be...