Rebecca K.

I ordered my marriage certificate from USVitalrecords.org on November 8th, 2018. In the confirmation email they stated that it would be 2-3 weeks, not including shipping time before I received my order. After 6 weeks I sent a message asking about my order and was told that the state of Tennessee received my order on November 25th and it would take 2-4 weeks, not including shipping time, to receive my order. Another 6 after the order was received by the state of Tennessee I inquired again on the status of my order. Four days later they respond that it is under investigation. That has been 11 days ago and I have heard nothing since. However, THEY WASTED NO TIME CHARGING MY CREDIT CARD $85! It has now been nearly 12 weeks since I placed my order. I could have driven to Tennessee and back for less and saved myself a lot of trouble.