Rebecca H.

Absolutely terrible terrible service and performance.
Got payment confirmation, but no email confirmation that the alert and posts were sent out. I emailed, and chatted online to no response. When I called, I could only get receptionists who can take "messages" to pass along. I did this twice to no avail.
In the end, I got a response from "Martha" after waiting for a response for HOURS. Who claimed my request was sent out... ABSOLUTELY FALSE. I asked for proof, and then she quickly posted my request on their website. When I asked for a refund, she said she would sent me email confirmation. After an hour of no response or email, I asked again. Her response? "the alert was cancelled and refunded" AND THEN JUST LEFT.
Absolutely terrible, I will need to wait and see if she actually processed my refund.