Developed in part with a grant from
the National Science Foundation

Member since May 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 400

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Rebecca

Orbitz

Orbitz

5/20/18

Never book a cancellation policy with orbitz. READ the fine print and you will see that the cancellation policies require an obscene amount of unreasonable paperwork that is denied through loopholes in the end. Even if you purchase the "cancel for any reason policy" there are still loopholes their company uses to get out of refunding you your money. It was awful. I was on the phone being transferred to various different departments for over 6 hours. In the end they said in order to get any kind of refund I had to go to a hospital, get seen by a licensed physician, submit insurance information, and if they decided that it was a "valid reason" by their standards, they would "consider" filing my claim for a refund. Even though I purchased a cancellation for any reason policy. THAT IS JUST RIDICULOUS!

Tip for consumers: Never book a cancellation policy with orbitz. READ the fine print and you will see that the cancellation policies require an obscene amount of unreasonable paperwork that is denied through loopholes in the end. Even if you purchase the "cancel for any reason policy" there are still loopholes their company uses to get out of refunding you your money. It was awful.

Service
Value
Returns
Quality

Rebecca hasn’t received any votes.

Rebecca hasn’t received any thanks yous.

Rebecca doesn’t have any fans yet.

Rebecca isn’t following anybody yet.

Similar Reviewers on Sitejabber

rodneyc70
7/3/19

Took forever to talk to a person that could help over a reservation they screwed. I did finally...

heleno51
Helen O. reviewed Orbitz
6/25/19

I learned my lesson today. I wasted hours trying to book a flight. I hope I have not wasted...