Rebecca A.

This is without a doubt the worst customer service I have ever received. I have been in contact with the call centre to discuss this but to no avail.
We ordered a dining table, set of 4 chairs and a separate bench from them in October 2019. 7 months on we are having quality issues with what has been received.
The table and chairs were only delivered before Xmas due to our constant harassment and chasing, and were finally sent without the bench, as it was not available (I expect we would still be waiting for the table and chairs had we not chased it up). We have been told that compensation will be discussed once the bench had been received due to how long the delivery took, but this has yet to happen. The chairs are all faulty and we were promised a replacement numerous times, but we are still awaiting on this, as well as the compensation. The entire process has been extremely frustrating and seemingly impossible to get right.
DO NOT USE THIS COMPANY.